Terms and Conditions
Welcome to Vembris!
These terms and conditions outline the rules and regulations for the use of Vembris' Website, located at https://www.vembris.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Vembris if you do not agree to take all of the terms and conditions stated on this page.
These Terms apply to all purchases made via www.vembris.com.
By placing an order, you confirm that you have read, understood, and agree to these Terms.
These Terms apply to consumers as defined under Lithuanian and EU law.
Products
Vembris sells handmade leather bags and accessories.
Due to the handmade nature and natural characteristics of leather:
Slight variations in color, texture, grain, and finish may occur.
Natural marks, wrinkles, or minor irregularities are not defects.
Product images are for illustrative purposes only. Actual colors may vary depending on screen settings, lighting, and the natural characteristics of leather.
Because our products are handmade, the item you receive may differ slightly from the pictures on our website. Any significant changes or modifications will be communicated to the customer prior to shipping, and the customer agrees to receive the product with these agreed changes.
Intended Use: All products sold by Vembris are designed for adult use only. They are not intended as toys and should be used responsibly.
These characteristics and intended use do not constitute product defects.
Prices and Payment
All prices are indicated in EUR.
Shipping costs are calculated separately and displayed before order confirmation.
Payment must be completed at the time of order.
We reserve the right to cancel orders in case of obvious pricing errors.
Order process
By placing an order and completing payment, you submit your order to purchase the product.
The contract is concluded only after we send an order confirmation email.
We reserve the right to refuse or cancel orders for legitimate reasons, including but not limited to:
Product unavailability or stock issues
Technical, logistical, or operational difficulties
Errors in product description or pricing
Legal or regulatory restrictions
Geographical region or delivery restrictions that prevent us from fulfilling the order
Delivery
Delivery terms, timelines, and fees are described in our Shipping Policy.
The risk of loss or damage passes to the customer upon delivery.
Right of Withdrawal
Consumers have the right to withdraw from a distance contract within 14 days without giving any reason, in accordance with EU and Lithuanian law.
The withdrawal period begins on the day you receive the goods, not while they are in transit.
The withdrawal period expires 14 days after receipt of the goods.
Procedures and conditions for withdrawal are detailed in our Returns Policy.
The right of withdrawal does not apply to customized or personalized items, unless otherwise agreed.
In the event we cancel an order, any payments already made will be refunded promptly, normally using the same payment method. Where this is not possible, or by agreement with the customer, refunds may be made via an alternative payment method.
Product Quality and Reporting Defects
If a product has a manufacturing defect or does not conform to its description at the time of delivery, the consumer is entitled to a repair, replacement, or refund in accordance with applicable law.
Important: Any defects must be reported immediately upon receipt of the product. Claims for defects cannot be made for items that are lost, damaged, or altered after delivery.
These rights do not cover:
Normal wear and tear
Scratches, stains, or damage caused by improper use
Damage from exposure to water, chemicals, or extreme conditions
Natural aging, softening, or patina development of leather
Improper storage or maintenance
Misuse, including use by children contrary to the intended purpose
Leather is a natural material, and such changes are inherent characteristics and do not constitute defects.
Limitation of Liability
To the maximum extent permitted by applicable law:
We exclude all representations and warranties not expressly stated in these Terms.
Our liability for any claim relating to a purchased product shall, in any event, be limited to the purchase price of the product, except where mandatory law provides otherwise.
Intellectual Property
All content on the website, including:
Product designs
Photographs
Text
Graphics
Logos
is the intellectual property of Vembris and may not be copied, reproduced, or used without prior written consent.
Data Protection
Personal data is processed in accordance with our Privacy Policy.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Lithuania.
Changes to the Terms
Vembris reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this website. Continued use of the website or placing an order after changes are posted constitutes acceptance of the updated Terms.
Cookies
The website uses cookies to help personalize your online experience. By accessing Vembris, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.